Return Policy
Return Policy
At Black Swamp Leather Company LLC, we stand behind the quality of our handcrafted products. If you’re not completely satisfied with your purchase, we’ll do our best to make it right.
Returns Process
To initiate a return, please email us at mike@blackswampleather.com within 14 days of receiving your order. Be sure to include:
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Your order number
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The item(s) you wish to return
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A brief explanation of the reason for the return
Once your return request is approved, you may ship the item(s) back to:
Black Swamp Leather Company LLC
Attn: Returns
220 Park Avenue
Montpelier, Ohio 43543
Important Notes:
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Items must be unused and in original condition.
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Custom or personalized items are non-returnable unless defective.
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Customers are responsible for return shipping costs.
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We recommend using a trackable shipping method.
Refunds
Once we receive and inspect the returned item(s), we’ll issue a refund to your original payment method within 5–7 business days. You will receive an email confirmation once the refund has been processed.
I'm sorry but the "Limited Edition" items are a one of a kind only and can not be recreated the same way, these items can not be replaced as they were.